Category: Videos
VIDEO: How to improve customer service
A group of insurers and brokers met recently for a round table hosted by Mukfin and Africa Ahead to discuss the challenges of customer service and t [...]
VIDEO: Green finance set to be a game changer for insurers and climate change adaptation
Kelvin Massingham, director of risk and resilience at FSD Africa and who is also on the Leadership group of the Nairobi Declaration on Sustainable Ins [...]
VIDEO: The challenges posed by legacy systems
Simon Richardson, vice president, EMEA & APAC at Equisoft, discusses the challenges that insurers face in adopting technology, particularly when t [...]
VIDEO: Financial literacy holding back insurance growth
Simon Richardson, vice president EMEA & APAC at Equisoft, discusses the key challenges facing insurers across Africa and the ways that these c [...]
LISTENING TO: The changing face of resilience across African insurance markets
Four years and 100 issues ago, as Africa Ahead was launched, the then CEO of Continental Re spoke of the need for a more sustainable and resilient ins [...]
Who is Who? Ep. 17 Regine Akayezu – from accounting to insurance
Join host Simba Mukonzo as he sits down with Regine Akayezu, regional director of SCG Re in Kigali. Discover how her accounting background helped [...]
VIDEO: Use data and analytics to drive better reinsurance renewals
Kwaku Baah-Nuakoh, newly appointed CEO of Seychelles Reinsurance Global, discusses the state of the reinsurance market across Africa and suggests [...]
VIDEO: Relationships between insurers and risk managers cannot be under-estimated, warns west African insurer
Mathieu N’katta, a board member of SUNU Assurances Liberia and of SUNU Health Nigeria, as well as vice president of the Ivorian network of Risk and I [...]
LISTENING TO: Why sustainability is key for future of the industry, explains Nigerian regulator
Olorundare Thomas, insurance commissioner for Nigeria, discusses the growing importance of sustainability not just for the insurance entity but also f [...]
WHO IS WHO? Ep 16 with Patrick Loweh: Bridging Engineering and Insurance
In the latest in a series of videos produced by Mukfin, CEO Simba Mukonzo talks to Patrick Loweh, a seasoned insurance professional with a unique engi [...]