Category: Governance
For all their fine words, Kenyan insurers are failing customers on claims payment
Insurance exists on convincing customers to buy a promise: “Pay premiums now when all is working and I’ll be there in your darkest hour to provide the [...]
African insurers need to prepare for IFRS 17
Many African insurers are still struggling to understand the implications of the new IFRS 17 guidelines and implement a compliance solution, warns Equ [...]
Client engagement challenges in Africa
What are customer expectations in Africa? It depends where you are and who you’re speaking to. The population is among the most diverse [...]
Le marché des assurances ouest africains face au défi de la recrudescences des coups d’Etat
L’Afrique de l’Ouest connait depuis 2020 une recrudescence de coup d’Etat militaires. En moins de 2 ans, c’est presque trois chefs d’Etat élus, qui on [...]
The west African insurance market facing the challenge of the resurgence of coups d’état
West Africa has experienced an upsurge in military coups since 2020. In less than two years, almost three elected heads of state have be [...]
Kenya’s insurance regulator to conduct study on premium pricing amid low penetration
Kenya’s insurance regulator wants to conduct an actuarial study to determine appropriate premium rates for the sector amid persistently lower penetrat [...]
Sustainability suffers as cyber risks top rankings, everywhere
Cyber incidents stemming from cybercrime, data breaches and information technology failures featured at the top of the 2022 Allianz Risk Barometer ran [...]
Chaucer launches ESG scorecard to help insurers measure ESG credentials
Specialty (re)insurance group Chaucer has announced a new collaboration with ratings agency Moody’s to produce a data-driven environmental, social and [...]
VIDEO: Insurance Retreat aims to turns words into action
Insurers from across the continent gathered in Zanzibar recently to turn talk into positive action for Africa’s insurance industry. The president of t [...]
VIDEO: Zimbabwe insurers to move to risk-based capital supervision
Dr Grace Muradzikwa, Commissioner of the Insurance and Pensions Commission in Zimbabwe, and her colleague Robson Mtangadura, director actuarial, talk [...]